Service Results - Quality Systems
Aggregate Client-Reported Results from the Last 33 Months.
- Customer Satisfaction Rating: 4.5 (1 to 5 scale, with 5 being "very satisfied")
- Increased Sales: $22,185,000
- Retained Sales: $38,550,000
- Cost Savings: $1,238,000
- New Investment: $4,858,000
“Overall, I am very satisfied and pleased with all aspects of KMAC's delivery and management of our project, including the service provider, direction, pace, quality, and results. The process we've been through has positioned us to be ISO 9000 certified, but more importantly, has enabled us to be more competitive on both our current and future projects. KMAC has proven to be a viable and important resource for my company."
Mr. J. C. Egnew, President, Outdoor Venture
“Our project with KMAC went very well. They talked our language, knew what we needed, and quickly and professionally provided us the training we required at a very reasonable cost. Our investment in KMAC services was an excellent value when compared to the expected operational and financial benefits to the company.”
David Blakeman, Quality Manager, IMO Pump
"To achieve and maintain a Tier 1 supplier status within the automotive industry, it was critical that our plant develop and implement a QS9000 quality management program. The numerous benefits realized from focusing on quality processes and products have had a ripple effect throughout every level of the company, including enabling us to expand our customer base. KMAC's help and guidance through this program has been very professional. KMAC has been a cost-effective partner throughout the process."
Mr. Ralph Jenkins, Engineering Manager, Hennessy Industries
“It’s critical that our employees and management stay up-to-date in maintaining our Quality Management System to meet both customer demands and audit requirements. KMAC was able to secure a highly-qualified group to quickly and effectively bring our personnel up to speed on the new ISO 9001:2000 requirements and management responsibilities.”
Gary Jody, Quality Manager, Jones Plastic & Engineering
Quality Systems
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